Metro operators are the institutions that provide the daily commute to millions of citizens. Their services shape the urban landscape and affect the economic competitiveness of cities and often countries. The assets that metro operators manage typically represent large past and future fiscal commitments by public authorities. It is therefore critically important for metro operators to succeed. National and local governments have a key role in shaping this success because operators exist within an environment set by policy decisions that are outside their immediate scope of control.
This session will aim at providing learnings from a global study of metro operators and the governance environment that shapes their performance. Key topics relate to metro financing and funding, investment planning, oversight and accountability arrangements, planning regimes, and the role of political actors.